Policies, Procedures & General Information
CONFIDENTIALITY: Although a coaching contract does not require confidentiality by law, I, Chelsie Graybill, and any Art of Empowerment, LLC employees will abide by the current Colorado laws regarding confidentiality and disclosure. Per best practice, all information disclosed within sessions and any written records pertaining to those sessions are confidential and will not be revealed to anyone without your (client’s) written permission, except where disclosure is required by law.
When Disclosure Is Required By Law: Some of the circumstances where disclosure is required by the law are: where there is a reasonable suspicion of child, dependent or elder abuse or neglect; where a client presents a danger to self, to others, to property, or is gravely disabled.
When Disclosure May Be Required: Disclosure may be required pursuant to a legal proceeding. If you place your mental status at issue in litigation initiated by you, the defendant may have the right to obtain coaching records and/or testimony by the coach. In couple and family therapy, or when different family members are seen individually, confidentiality and privilege do not apply between the couple or among family members. I will use my clinical judgment when revealing such information.
Emergencies: If there is an emergency during our work together where I become concerned about your personal safety, the possibility of you injuring someone else, or about you receiving proper psychiatric care, I will do whatever I can within the limits of the law, to prevent you from injuring yourself or others and to ensure that you receive the proper medical care. For this purpose, I may also contact the person whose name you provide on the client contact sheet.
Confidentiality Regarding Technology: It is very important to be aware that email and cell phone communication can be relatively easily accessed by unauthorized people and hence can compromise the privacy and confidentiality of such communication. Emails in particular are vulnerable to such unauthorized access due to the fact that servers have unlimited and direct access to all emails that go through them. By nature of our coaching agreement, we will be communicating through various online forums. Again, I cannot insure full confidentiality of these systems.
Consultation: To give you the best treatment possible, I may consult peer supervisors and other professionals regarding my clients; however, client’s name or other identifying information is never mentioned. The client’s identity remains completely anonymous, and confidentiality is fully maintained.
TELEPHONE, EMAIL AND EMERGENCY PROCEDURES: If you need to contact me between sessions, please leave a message on my cell phone at 215-808-2834 and your call will be returned as soon as possible. I check my messages a few times a day, unless I am out of town. If something minor and/or quick comes up, please text me at 215-808-2834 and I will answer you within a few hours. I encourage you to send me emails regarding your progress, especially if you have an epiphany about something pertinent. I typically respond to emails within a few days. In an emergency situation, you should call 911 or go to the nearest 24-hour emergency room.
PAYMENT: Client is expected to pay the fee ($650 for 5 sessions; $875 for 7 sessions; $1,450 for 12 sessions) in full prior to the first session unless other arrangements have been made. Payments may be made by check, PayPal or Venmo only. If you choose to pay by check, please make check payable to Chelsie Graybill.
THE PROCESS OF COACHING: It is up to you to utilize and implement the tools set forth in coaching. If you decide to keep doing what you’ve always been doing, I can assure you that you will get the same results you’ve always been getting. You get out of coaching what you put into it. You agree to make every effort possible to attend each scheduled session and you agree to fully participate. This process will require introspection, vulnerability and willingness to try new ways of being. It will also often require homework between sessions. I, your coach, will be with you every step of the way. If you have any questions about an assignment, please call, email or text me. If you have concerns about the trajectory of our work together, please don’t hesitate to reach out so we may have an open discussion.
Termination: I am dedicated to working with clients who, in my opinion, I feel I can help. My goal is to help you in the best way possible, and if I feel that I am not the right coach for you, I will give you a number of referrals that you can contact. If this were to occur, I would refund you fully. You have the right to terminate coaching at any point. In this case, I would not be able to refund you for the remainder of the sessions. If desired, I will provide you with names of other qualified professionals whose services you might prefer.
Boundaries of Coaching: It is vital you understand that I am your coach, not your therapist. As such, I cannot and will not treat any disorders as defined by the American Psychiatric Association. Our work together is not a replacement for therapy, psychiatric and/or counseling services. If you are currently in therapy or under the care of a mental health provider, you agree to disclose our work together to them. You understand that any and all decisions you make as a result of coaching is solely yours and Art of Empowerment, LLC cannot be held accountable.